What Happens If A Doordash Driver Caused My Car Wreck In Virginia

What Happens If A Doordash Driver Caused My Car Wreck In Virginia

Key Highlights:

  • If a DoorDash driver caused my car wreck in Virginia, the determination of whether you will receive compensation depends completely on the driver’s “active status” on the app during the accident.
  • Which insurance will be used depends totally on the driver’s or Dasher’s app status; if the driver is on an active delivery, DoorDash’s business insurance applies, and if the app status is different driver’s personal insurance applies.
  • DoorDash coverage is an excess (commercial use exclusions in some policies), so at first, insurers will look at the driver’s personal policy if it’s insufficient; only then will DoorDash coverage be used.
  • The data from the DoorDash application is critical in proving these cases, so an immediate preservation of evidence is necessary, which will be done by an experienced lawyer.

If a DoorDash driver accident in Virginia leads to a collision, then the injury claim may seem simple at first glance. However, it will likely become complicated quickly due to the insurance rules: what policy kicks in depends on what the driver was doing on the app at the moment of the accident. This page provides an overview of how DoorDash insurance works in Virginia, the reasons why such claims are more challenging than other traffic accidents, and why the evidence frequently determines who bears the costs of the accident.

It’s important to remember that it requires the representation of an experienced Virginia car accident lawyer from the Tatum & Atkinson Law Firm to deal with the consequences of a delivery accident to guarantee the protection of one’s interests and ensure that one is awarded compensation.

If you are injured in an accident with a delivery driver, please reach out to Tatum & Atkinson Law Firm for a free consultation at (800) 529-0804.

Why a DoorDash Driver Accident in Virginia Is Not an Ordinary Car Accident

A dasher is viewed as an independent worker and not an employee of DoorDash. Thus, usually, DoorDash will not be liable for its errors, mainly due to the fact that it is not its employer. 

So, a DoorDash driver accident Virginia can involve many policies, such as the driver’s personal auto insurance policy, the victim’s insurance policy, or DoorDash’s commercial coverage, which may or may not apply. 

The Driver’s App Status Decides the Coverage

The Driver's App Status Decides the Coverage

There are three parts of coverage.

  • Offline: There is no coverage offered by DoorDash, and the only insurance is the driver’s personal car insurance.
  • Logged in and waiting for the order: DoorDash does offer contingent liability coverage, normally equal to $50,000 per person and $100,000 per incident for bodily injuries, in case the claim is denied by the driver’s personal auto insurance. However, DoorDash denies coverage for collision (physical damage to the driver’s own car) only during this phase. 
  • On the way to pick up and deliver the order: In this case, DoorDash provides third-party liability insurance in the amount of up to $1 million.

The third step under DoorDash regulations is known as “Active Status”, and it starts when the driver accepts the order and ends once the order has been delivered, canceled, or unassigned.

DoorDash’s Coverage Is Excess, Not First in Line

Even in the case of $1 million coverage, DoorDash has a loophole to exploit. This type of policy operates on an excess or secondary basis, meaning DoorDash will pay out only if the driver’s own auto insurance has been fully exhausted. Based on their terms, many personal auto insurance providers will not cover an accident that took place while doing business, so an insurer may deny a delivery-related claim outright.

Proving What the Driver Was Actually Doing

Since the insurance coverage is dependent on the app status, what the driver was doing is the most essential aspect of the case. Evidence could include:

  • Records from the app.
  • GPS and location information.
  • Delivery timestamps.
  • Cell phone records.
  • Dashcam footage.
  • Witness statements.
  • The police report.

Some of the evidence is held by DoorDash or the driver, so it will not be available for long. Furthermore, the crashes are usually caused by reasons that it is important to identify, such as the distraction by the app and navigation, time pressure to deliver within a certain time frame, strange neighborhoods, and the need to stop and start all the time.

Virginia’s 1% Rule and What You Can Recover

Virginia’s strict contributory negligence doctrine applies to any personal injury lawsuit: if it can be proven that an injured party is even 1 percent responsible, he or she cannot receive any compensation whatsoever.

If the case is legitimate, damages include medical bills, medical operations, salaries, emotional suffering, and damage to property. It is important to note that Virginia law does not impose limits on any of the damages. It is advisable to get legal assistance from the beginning of the case, as in a DoorDash case, two insurance companies might act in opposition to each other while following the two-year period defined by Va. Code § 8.01-243. 

Hit by a DoorDash Driver in Virginia? Talk With Tatum & Atkinson

Hit by a DoorDash Driver in Virginia? Talk With Tatum & Atkinson

In case you have been involved in a DoorDash driver accident in Virginia, there is no need for you to manage obtaining coverage on your own. The sooner you manage to acquire the app information with the help of a lawyer, the less difficult it will be to identify the party who must pay for damages. 

Tatum & Atkinson concentrates on car accident litigation in Virginia and is located in Cedar Bluff.  Our car wreck attorney, Jon Ward, is licensed to practice in the state, and our Heavy Hitters team knows how to determine the app status of a driver involved in an accident, obtain delivery records, and access coverage for both personal and commercial aspects of the DoorDash accident.

Call us at (800) 529-0804 or the Cedar Bluff office at (276) 242-8181 to schedule a free consultation with us. Since we work on contingency, you don’t incur any fees unless we recover your money.

FAQs: What Happens If a DoorDash Driver Caused My Car Wreck in Virginia?

Can I sue DoorDash directly, or only the driver?

In most cases, the personal injury claim is made against the driver, not DoorDash. Because DoorDash drivers are regarded as independent contractors, the company cannot be held liable for the drivers’ misbehavior in most cases. But there are some cases, like when there are ongoing deliveries, in which the company “DoorDash” may be held liable.

What if the driver was logged into the app but had not yet accepted an order from the customer?

What astonishes most individuals is that even if the Dasher is logged in and waiting for orders, DoorDash’s insurance won’t apply. In these cases, the app timestamp plays an important role in identifying the point in time when the order was accepted. 

How do we prove the driver was on an active delivery?

Through the use of digital proof. DoorDash keeps track of accepted orders, delivery routes, and when orders are completed. In addition, GPS data and records of delivery times, as well as cell phone records, can be used to find out the driver’s status when the accident took place. All of this data can be obtained during the claims process.

What if the driver’s personal insurance denies the claim?

Commercial activities are typically not covered under a personal auto policy, which means that a delivery driver accident may result in a denial, and it is also the reason why DoorDash’s insurance will likely apply. In addition, your personal underinsured/uninsured driver coverage might be useful in situations when applicable insurance policies may not be enough.

What does it cost to hire a Virginia car accident lawyer?

We don’t have any costs before the case as it is continued on a contingency basis, so there are no legal costs unless the recovery has been made, and the first consultation is completely free of charge. This is especially useful in cases related to DoorDash accidents in Virginia because here the law firm is fully responsible for acquiring app data, negotiating various policies, and dealing with many adjusters without additional costs for the client. 

About the Author
Robert Tatum
Robert Tatum
Robert Tatum is the founding attorney at Tatum & Atkinson. He is licensed to practice in all North Carolina state and federal courts and before the U.S. Supreme Court. He earned his J.D. from the University of North Carolina School of Law in 2002 and his B.S. from the University of Virginia in 1999. His practice focuses on personal injury law. Connect with him on LinkedIn.