Privacy Policy

By accessing our website, submitting your contact details, or engaging with our legal team, you agree to the terms outlined in this Privacy Policy. If you disagree with any aspect of this policy, we kindly ask that you do not use our services or website.

Information We Collect

We collect both personal and non-personal data to deliver effective legal services and communicate with you.

A. Information You Voluntarily Provide

When you contact us through our website or other communication channels, you may provide:

• Full name
• Email address
• Phone number
• Mailing address
• Details about your injury or case
• Preferred communication methods
• Any documentation related to your case

You may provide this information in several ways:

• Website Contact Forms:
  Accessible via https://tatumandatkinson.com/contact, this form securely collects your data to help us assess and respond to your legal inquiry. We use this form as a primary tool for gathering essential details such as your name, contact information, and any brief descriptions of the case or injury.
• Phone or Email Communication:
  Information you share during phone calls or emails is securely stored and used to address your legal needs. Our team may record these interactions to ensure we capture all relevant details to serve you effectively and to maintain proper records of communications.
• In-Person Consultations:
  Any details shared during face-to-face consultations are collected to provide personalized legal services. In certain cases, additional documents may be requested to better understand your case, such as medical records, insurance details, or any other relevant documentation.
• Verbal Opt-In Notice:
  If you provide your contact details during a phone call or meeting, you are giving us permission to communicate with you—including via text message—about your case. By agreeing to this opt-in method, you confirm that we can reach you by SMS or other means as needed.

Tatum & Atkinson – The Heavy Hitters collects opt-in verbally from their customers. Customers may opt in to receive messages either in person at a physical location or over the phone when they call. When a customer is registered for the first time, they are asked to provide a phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications. They will be verbally informed that ‘Message and data rates may apply,’ ‘Message frequency may vary,’ and they can ‘text HELP for support or more information and STOP to unsubscribe at any time.’ They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.

B. Automatically Collected Information

When you visit our website, we automatically collect technical data, including:

• IP address
• Browser type
• Device and operating system information
• Pages visited
• Duration of visits
• Referral source (e.g., search engine or external link)

This information helps us enhance your experience and monitor the website’s performance. For example, knowing which pages are visited the most allows us to improve the content and ensure the site functions smoothly. We also use this data to identify issues, troubleshoot any errors, and improve the overall design and navigation of the website.

C. Cookies and Tracking Technologies

We use cookies to improve website functionality and personalize your experience. Cookies are small data files that allow us to:

• Identify returning users
• Store preferences and form data
• Track site traffic and performance

Cookies are essential for helping us provide a more personalized browsing experience. They allow us to remember user preferences, such as language settings or previously entered information. However, if you prefer not to have cookies collected, you can manage your cookie settings in your browser. Please note that disabling cookies may impact your ability to access certain features on our website.

Cookie Notice: By using our site, you consent to our use of cookies to improve functionality. You can adjust your browser settings to block cookies or receive notifications whenever cookies are being sent.

How We Use Your Information

Your information is used solely to provide you with legal services and ensure smooth communication regarding your case. We may use your data to:

• Contact you with case updates and requests for documentation
• Respond to inquiries about our services
• Send appointment reminders and case-related notifications
• Enhance the performance of our website and create a better user experience
• Meet legal or regulatory requirements

We do not sell, lease, or disclose your information to third parties for marketing purposes.

In some cases, we may use your data to send you information about services we believe may be relevant to your needs, such as updates on personal injury laws or educational content about your legal rights. However, we will always offer you the opportunity to opt out of such communications.

SMS/Text Messaging Policy

To keep you updated on your case, we may send you text messages. By providing your phone number to Tatum & Atkinson – The Heavy Hitters, you agree and acknowledge that Tatum & Atkinson – The Heavy Hitters may send text messages to your wireless phone number regarding case details, and ask for the documents, including status updates and reminders for important dates or notifications. Message and data rates may apply. Message frequency will vary, and you will be able to opt out by replying “STOP” to unsubscribe or “HELP” for further assistance.

Text messaging is one of the most convenient and effective methods we use to communicate with clients about their cases. It allows us to send timely reminders, ask for necessary documents, and provide updates on important milestones in your case.

How We Collect SMS Consent

We will request your consent to send text messages:

• Via the contact form on our website
• Verbally, during a phone consultation
• Through written consent (either online or paper forms)

Each method provides clear instructions about the type of communications you can expect from us, and we offer an easy way to opt out of receiving these messages if you change your mind.

How to Opt Out

At any time, you can opt out of receiving text messages by simply replying:

• “STOP” to unsubscribe
• “HELP” for assistance

Once you opt out, we will cease sending further text messages. Message and data rates may apply.

Required Disclosure:
“Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

How We Protect Your Data

We use state-of-the-art security measures to protect your data from unauthorized access, loss, or alteration. These include:

• SSL encryption for all website communications
• Encrypted file storage for sensitive data
• Access control mechanisms to limit access to authorized personnel
• Regular security audits and updates

While no system is completely infallible, we continuously monitor our infrastructure and take proactive steps to mitigate risks.

In addition, we maintain secure systems for data storage and management to ensure that your sensitive information is safeguarded throughout the entire legal process. Our staff members are trained in data privacy protocols, and we only grant access to your personal data to individuals who require it to perform their duties.

Information Sharing and Disclosure

Tatum & Atkinson is committed to maintaining your privacy. We will never sell or share your information with third parties for marketing purposes. We may share your data only under the following circumstances:

• With your explicit consent
• With trusted service providers who assist with case management or IT services (under strict confidentiality agreements)
• As required by law, court orders, or legal processes (such as subpoenas)
• In case of merger, acquisition, or restructuring, with prior notice to you

These third parties are required to follow appropriate privacy measures and are prohibited from using your personal data for purposes outside of our legal services.

North Carolina Privacy Laws

As a law firm operating in North Carolina, we comply with various state and federal privacy regulations to ensure that your information is handled securely and responsibly.

North Carolina Identity Theft Protection Act

Under the North Carolina Identity Theft Protection Act, we are required to take reasonable steps to protect the personal data we collect, such as:

• Implementing proper safeguards to prevent unauthorized access to your personal information
• Providing you with access to the data we have on file about you, upon request

We will notify you if we believe your personal information has been compromised due to a data breach, in compliance with the Act.

North Carolina Consumer Protection Laws

Tatum & Atkinson complies with North Carolina’s Consumer Protection Laws, which mandate that businesses handle personal information fairly and transparently. This includes:

• Clear and concise explanations about how personal data is collected and used
• Providing consumers the right to opt out of data collection processes (such as email or text communications)

These laws are designed to safeguard consumers and ensure that their personal information is handled in a manner that is both transparent and secure.

Data Retention Policy

We retain your data only as long as necessary for legal purposes or to comply with state and federal regulations. This includes:

• Compliance with North Carolina’s data retention laws
• Resolving any disputes or legal matters
• Safeguarding our legal rights

Once your data is no longer required for legal or business purposes, it will be securely deleted or anonymized.

Your Privacy Rights

As a North Carolina resident, you have the following rights concerning your personal information:

• Right to Access: You have the right to request access to the personal information we maintain about you.
• Right to Rectify: If your data is inaccurate, you have the right to correct it.
• Right to Delete: You may request the deletion of your data, provided it is not required for legal or contractual obligations.
• Right to Opt-Out: You have the right to opt out of certain data uses, including marketing communications.

To exercise these rights, please reach out to us at:

• Phone: (800) 529-0804
• Contact Form: https://tatumandatkinson.com/contact 

Third-Party Links

You may find links to third-party websites on our site, providing additional resources. These sites are not subject to our Privacy Policy. We advise you to review their privacy policies before sharing any personal information.

Children’s Privacy

Tatum & Atkinson does not knowingly collect or store information from individuals under the age of 18. If you think we have unintentionally collected such data, please contact us right away, and we will ensure it is removed.

Policy Updates and Revisions

From time to time, we may revise this Privacy Policy to account for changes in our practices or applicable laws. Any modifications will be posted here, along with the new effective date. We recommend reviewing this policy regularly to stay informed about how we safeguard your privacy.

Contact Us

If you have any inquiries, concerns, or requests regarding this Privacy Policy or the way we manage your personal information, please reach out to us at:

Tatum & Atkinson
Personal Injury Attorneys – The Heavy Hitters

Phone: (800) 529-0804

Contact Form: https://tatumatkinson.com/contact-us/

Website: https://tatumatkinson.com/ 

Thank you for trusting Tatum & Atkinson. Your privacy is important to us, and we are committed to handling your personal information with the utmost care and transparency.